HostGator Web Hosting
HostGator is a popular WordPress hosting provider that scales from easy to expert. The downside is that HostGator sucks and isn't worth a minute of your time. While HostGator might have once been a respectable hosting provider, there are far superior options with faster servers and better support nowadays.
Are you wondering why HostGator sucks?
Maybe you're here because you're fed up with HostGator, and you're looking for validation, or perhaps you're here because you're doing some investigation before you pull the trigger on a hosting plan.
Either way, I've got some interesting points for you to consider. Hopefully, I can persuade you to jump ship or dodge a bullet with this slightly unorthodox HostGator review!
Expand Upfront Bottom Line
Long story short, HostGator is crap. I advise avoiding HostGator at all costs. They're owned by a notoriously crummy company, Newfold Digital, which speaks volumes as to why HostGator is so heavily frowned upon. And to make things worse, HostGator's renewal prices are astronomical!
Alternatively, ScalaHosting provides an even CHEAPER cPanel hosting experience and is 100x more reputable than HostGator. And as a bonus, they've recently upgraded many of their packages with MORE resources. ScalaHosting is truly a hidden gem.
What is HostGator?
HostGator was founded in 2002 by Brent Oxley and was named one of the fastest-growing companies in the United States by Inc. Magazine in 2008. With offices in Houston and Austin, Texas, HostGator offers shared hosting, reseller hosting, virtual private servers, and dedicated hosting.
Why HostGator Sucks
No matter where you look, HostGator complaints are numerous. You don't have to look very hard to see why HostGator is crap. People are simply fed up with them. But why, you ask?
They're Owned by Newfold Digital
HostGator was acquired by Endurance International Group (EIG) in 2012, and EIG was acquired by Clearlake Capital in 2021. At the same time, Clearlake merged Endurance Web Presence with Web.com to create Newfold Digital.
What's that have to do with anything, you ask? Well, for starters, HostGator was initially ruined by EIG, as they have a knack for buying smaller hosting companies and wrecking them. And nothing has changed since the recent acquisitions. They get negative complaints on a weekly basis on Trustpilot.
Unintuitive Hosting Panel
I actually tried performance-testing their managed WordPress plan back in October 2021 but was so confused with their platform that I gave up. Here was my experience:
- Duplicate hosting packages were created (charged twice after ordering)
- WordPress installation error on one of them
- Website creation took 20 minutes for the other
- Website created without login credentials
- Was never asked to create login credentials
- The lost password button threw errors
- No native file manager
- No PHPMyadmin
- There were FTP credentials at least
- Noticed there were no auto backups though
- Opened a chat window to test support
- Waited ~10 minutes for a response
- Noticed there wasn't even a photo of the representative
- Decided to just ask for a refund
Mind you, I've used almost every popular WordPress host over the last seven years, and this was the worst, most confusing hosting environment I've ever seen.
To reiterate my last point, the support was almost non-existent. It was pitiful and quite frustrating, to be honest. And I'm not the only one to notice this.
If quick and knowledgeable support is important to you, you'll want to avoid HostGator at all costs. Run for the hills!
Slow Server Speed & Performance
Go ahead and search around. It isn't hard to find people complaining about HostGator's slow speeds. From customer reviews to forums to performance tests, HostGator always falls short.
The Constant Upselling
HostGator jams everyone into their crappy shared servers with their “cheap” introductory prices and then upsells their dedicated servers after you complain about poor performance.
Here's a scenario for you. You're fed up with HostGator's slow performance, so you decide to create a support ticket about it. After 10 minutes of waiting, their answer is to upgrade your plan!
That last one is pretty ridiculous, isn't it? Apparently, you can't upgrade from shared hosting to cloud hosting. You need to buy a whole NEW plan and forfeit your previous investment! Ha!
Forget that. Just get cloud hosting from MDDHosting for the same price and upgrade your RAM and CPU at your own will, right in the control panel, without even opening a ticket.
Highly Negative User-sentiment
No matter where you look, you'll find hundreds of negative reviews for HostGator. There are so many HostGator complaints on the internet, that it's a miracle they're still in business.
It's a Really Poor Value
HostGator's full-price WordPress plans range from $9.95/month to $14.95/month depending on the term length.
HostGator's price tag is actually on par with most hosting companies. For reference, HostArmada's Start Dock plan ranges from $9.95/month to $12.95/month depending on term length. My point is that HostGator charges a similar rate compared to other popular hosts but offers less in the way of performance and customer support. It really is a lousy deal.
But alright, hopefully, I've convinced you enough to pass on HostGator because I've got some stellar HostGator alternatives for you to consider.
5 Stellar HostGator Alternatives
Since I've already mentioned them, I figured I'd start with one of my favorite WordPress hosting providers, HostArmada. They placed 5th in terms of speed and stability amongst 19 other popular WordPress hosts that I tested. HostArmada is the best alternative to HostGator and the kicker is that they are also the cheapest host with glowing user reviews.
- NGINX/LiteSpeed servers
- cPanel environment
- Cloud SSD hosting
- Free domain on every plan
- Free SSL
- Daily backups
Next up, we have Cloudways (the host that I use). I really can't say enough good things about Cloudways. They were the fastest host I tested, and I love the pay-as-you-go pricing. And when I need more resources, I can increase the RAM and CPU myself without opening a support ticket! I even performed the migration myself using their plugin. I had my website up and running on Cloudways within 10 minutes without paying a single penny!
- Free 3-day trial
- NGINX servers
- Custom control panel
- Pay-as-you-go pricing
- Unlimited applications
- Fast and knowledgeable support
- Super easy migration
During my tests, I found myself resonating with Templ really well. Their control panel was so damn intuitive; I could've sworn they were reading my mind. I created my WordPress website, connected my domain, and everything was live with minutes. I even chatted with support about different features like their Google Cloud CDN. I was so impressed with Templ I almost chose them over Cloudways!
- NGINX servers
- Intuitive custom control panel
- Google Cloud CDN
- Carbon Neutral
Pressable was another host I considered switching to from SiteGround. They placed 2nd on my tests, and their support was phenomenal.
- NGINX servers
- NVMe-driven (faster than SSD)
- Custom control panel
- One-click CDN
- Advanced Web Application Firewall
MDDHosting is another favorite host of mine. Their managed cloud hosting plans are completely scalable with seamless upgrades. You can instantly scale your plan from their self-service portal, and you will only be charged for the pro-rated difference between the two plans. The ability to upgrade or downgrade your resources (CPU and RAM) is just so darn convenient!
- LiteSpeed servers
- cPanel environment
- Seamless upgrades
- Imunify360 security
- Free SiteLock Lite
- PHP x-ray (identify issues)
- Daily offsite backups
- Great value
Well, let's face it, HostGator sucks. Many of the top WordPress blogs recommend them, which drives me nuts. Why would any self-respecting person recommend HostGator? The amount of HostGator complaints is staggering.
But again, this is the exact reason I started BlogChamps – to help people avoid this crap by raising awareness. Hopefully, this article has been somewhat helpful.
What do you think? Do you have any beef with HostGator? Or are you a fan? Let me hear it in the comments below!